Personal Data

Your privacy is taken very seriously and steps are taken to ensure your privacy is protected at all times. We also believe it is important to let you know what information is collected from the Site and why, and what we do with this information.

At Bianco, we collect personal information about you in order to provide a personalised experience catered to you. This also allows us to alert you to administrational, product or service changes, and for marketing purposes. We gather this information about you when you engage in the following ways:

  • You register with or subscribe to and marketing channels

  • You use our online services and place orders

  • You sign up to competitions or special offers

  • You interact with us online via social media, digital advertising on our or any other website where Bianco are represented

  • You ask for information, provide a testimonial or feedback, comment on blogs and articles that are represented by Bianco.

  • You attend an event hosted by us or where we are acting as sponsor

When you register your personal information with Bianco, you consent to the use of your personal data in line with Bianco’s Privacy Policy. If you are under the age of 16, you must inform a parent or guardian about our privacy policy and obtain their agreement to this privacy policy before using any of our online services, including, but not limited to, registration with Bianco, subscribing to our newsletter or placing an order with us.

We may collect and store information which includes, but is not limited to, the following information about you:

  • Title

  • Your Name

  • Delivery & Billing Address

  • Phone Number

  • E-mail Address

(Collectively ‘Your Personal Data’).

How we Use your personal data

Your Personal Data enables us to provide the following:

  • A personalized service on the Site which targets information, services, content and offers relevant to you

  • To alert you to any administrational, product or service changes

  • For Marketing purposes such as competitions, promotions, or marketing events, etc.

In the event you do not wish for us to use ‘Your Personal Data’ for marketing purposes, please either:

  • Click on the ‘Unsubscribe’ link in the emails we have sent you (if any).

  • Contact our Customer Service Team via this form if you wish to be removed from our marketing database.

We will never collect personal data about you without your explicit consent. We will retain the data until the time at which you decide to ‘unsubscribe’ (as above). Bianco will also conduct an annual review of all data held by the company and will remove any data no longer needed. The personal information which we hold will be held securely in accordance with our internal security policy and the law.  

Bianco will neither sell your personal data to third parties nor market it elsewhere. If you wish to discuss the personal data we hold about you or make a complaint, please contact us in the first instance in order that we can investigate thoroughly.

We take appropriate measures to ensure that any personal data is kept secure and is kept for only so long as is necessary for the purpose for which it is used.

Automatically Recorded Information

When you access the, general non-personal information (Internet browser used, number of visits, average time spent on site, pages viewed) is recorded automatically (not as part of website maintenance). This information is used to gauge our website's appeal and to improve its content and functionality. Your data is not processed any further nor is it transmitted to any third parties.

We reserve the right to modify this Privacy Policy at any time. Any material changes we may make to our Privacy Policy will be updated in our Privacy Policy section. Please review it occasionally to remain informed and updated.